State Farm® Insurance Agent Napoleon Gibson

"Best State Farm office in town!! Family owned, stellar service, always there to answer my questions. Extremely happy that I chose this office when I moved to Ft Collins 4 years ago. Highly recommend!! Edit: It's now been 7 years that I've been with this State Farm office and I'm just as happy if not even happier that I chose this team!! Napoleon, Adrienne, and Jennifer are simply amazing!! Excellent customer service! They're always there to help! Absolutely recommended this SF office!"

"Napoleon was both knowledgeable and patient as he explained my options after being involved in an accident caused by an uninsured driver. He answered all of my questions and provided me with my best options. Thanks again."

"Known agent Nap for awhile, most knowledgeable personal firm around. Highly recommend his services for all your insurance needs!"

"Napoleon is the best insurance agent. He and his team are always so helpful and prompt with answers to my questions."

"My husband's previous agent made a confusing mess of his car insurance. Once we were able to figure out and explain what had happened to Jennifer, she had it fixed and a new policy ready for him the same day. She saved us a ton of trouble dealing and was polite, professional, and proactive through the whole mess."

"The person who assisted me was very rude and cold. Spoke in past tense to me about "what I should've done" when I reported my claim, after I went through something terrible. Outside the point, they of course found a way to deny my claim. Actually the 2nd time I've needed their help and found no resolution. Main issue is the rudeness coming from one of the agents there. Rates are high, I would never recommend this agency for any kind of policy."

"The staff here are absolutely wonderful, they’re so kind and helpful. I haven’t had one bad experience here. Unfortunately my insurance was very high once I got a new car so I had to switch over to a different place. Although I’m switching over I need to share how great my experience was here. You just can’t beat this kind, caring, and secure treatment. Thank you for everything!"

"Nap is the best. Give him a call if you are looking for insurance"

"Great people, excellent service"

"Napoleon Gibson and the team at State Farm are extremely responsive, professional and helpful. Every time I have a question or concern, they are there to help and answer questions. Napoleon has gone above and beyond for me several times to always make things right. He understands what people are going through and understands the importance of good customer service. I am always so grateful for their help."

"Napoleon and his team are extremely responsive, professional and helpful. Every time I have a question or concern, they are there to help and answer questions. We've been customers of Napoleon's for nearly 7 years and are very happy with the team!"

"Love Nap and his team! Highly recommend! He's an agent who actually calls you back, unlike most I know."

"After speaking with several agencies and representatives I cannot say how happy I am with the responsiveness and speed with which my application was reviewed and approved. The service was FANTASTIC and the rates are the best I've ever received - even with a teenage driver!"

"I'm very happy with my new policies from Napolean and his team. April has been especially useful in helping me get policies that met my needs and are very reasonably priced. Again, I am very happy. Phil"

"Great person"

"Great State Farm representitive and awesome location"

"I don't make it a habit to leave negative reviews, but they asked me to via email, so here yah go. I called in for a quote while I was buying my first home, spoke to a very friendly gentleman and the quote came in $500.00 lower than any other quote I got, awesome! I went with them, happy as can be then I got a follow-up call asking when I wanted to switch my car insurance over to them so that I would be able to keep my original quote. This wasn't spoken about at all with me originally, but I asked how much would it be to switch over- my car insurance would increase by more than 500 dollars a year if I switched. I was mad, asked why in the world would you include a discount that I don't actually qualify first and was told that that is common practice for all insurance companies (ironic seeing as all the other companies I got quotes from did not include this practice). I gave them 2 stars because they did give me a year with the discount anyway and everyone I spoke to was very polite even when I was heated and I know that's a hard job- but I felt lied to and taken advantage of."

"This is an excellent office with friendly staff!"

"This agency is well run and the staff is friendly and kind. I’ve always felt valued and respected when I had a concern or even just a basic question with regards to insurance and my premiums. Some agents will attempt to up sell or lead you to buy more. Napoleon actually takes the time to explain the premium and the policy and why things cost what they do and what the coverage is. With that info then one makes their own decision on what they need and or want. Great locally owned and operated insurance agency. Call then today and get a quote to get your insurance needs covered."

"I have had to call the office to get advice a number of times even when I'm not submitting a claim. They are always so friendly, responsive and knowledgeable. We are thrilled to be insured through Napoleon Gibson's office! -- Sue"

"Napoleon Gipson and his office staff have always bent over backwards to take care of my family and myself in banking and insurance needs. I wish everyone I did business with was as good. I highly recommend these people to everyone."

"I found Napoleon and his office staff to be friendly, helpful and professional. During my seven years in Ft. Collins they handled my insurance needs on two cars and two properties. We had a small towing claim on a car and a large homeowners claim for hail damage. Both claims were handled quickly and professionally."

"Home hail damage is stressful. We are thankful to have Napoleon Gibson and his team as our insurance agent. Napoleon is responsive and provides timely solutions. The office team are outstanding and knowledgeable. So glad we have this insurance agent and team!"

"Would recommend for all insurance needs, never delays with answers to questions and claims I have had in the past. Great office with excellent staff for support."

"Napoleon and April are always super helpful! Makes insurance very easy"